SERVICES
evolvi takes it up from where the project leaves it, focussing on smooth transitions to operations and working in all dimensions of service operations to achieve excellence and efficiency through continuous improvement.
Interim Management
Your organization is facing an exceptional workload peak, because it is delivering a large project. Or it is reinventing itself through a transformation program, but interim organizational structures are required to reach the target model? External work practices, ideas and perspectives bring a fresh outlook on how your organization operates. evolvi proposes interim management services in:
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Service Management
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Process Management
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Project Management
to support or reinforce your organization in critical transition periods.
Service Transition
Smooth project transition foster user early adoption of change in the IT landscape. With operational readiness in mind, evolvi complements Project activities and ensures that solutions pending implementation are fit to operate in Production environments. The focus is on:
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contractual coverage,
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governance,
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compliance with regulatory and internal security requirements,
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user and support staff training and tooling,
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operational procedures for the daily management of access, incidents and changes.
Service Delivery Management
evolvi works at either end of Service partnerships: whether you are a service provider delivering IT to customers, or a customer consuming services from external providers, our objective is to help you:
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maximise Service experience,
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achieve cost-efficiency,
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increase quality and,
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promote continuous improvement.
We foster win-win business relationships through which both provider and customer organizations grow.
We help customers steer providers, and providers service their customers in the best possible ways.
Outsourcing facilitation
Having directly worked for, partnered with or competed against, the major IT service providers in Belgium, evolvi provides concrete assistance and advice throughout your outsourcing journey. From RFP to the implementation project, we support your organization through:
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provider selection,
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offer benchmarking,
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due diligence,
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service description,
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contract drafting and
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outsourcing enablement.
We help you find the provider that best fits your organization's needs, and get your new partnership off to the right start.
Continuous Improvement
Our pet project. While we are not obsessed with perfection, we are geared towards excellence and believe that there are always ways to optimize and opportunities to improve. Your focus can be set on individual applications, elements of infrastructure or the operation of entire services: from operational evidence gained from the field, we help you:
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single out issues,
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define improvement plans and
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track the benefits of their implementation through meaningful sets of indicators.
Capacity & Performance
With proven track-record in Capacity and Performance engineering, both in distributed and mainframe platforms, evolvi can help you:
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setup,
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improve, or
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leverage
your Capacity Management infrastructure, with one goal in mind: achieve right-sizing of your IT solutions to meet business objectives in a cost-efficient manner.
We track waste, address iron out performance issues and identify potential for financial optimization and improved service delivery,